COVID Symptom Study for School Communities
Guide for Parents

Download the COVID Symptom Study App to record your child’s health daily and get insights on the COVID status of your child’s bubble at school

Download for iOS

Download for Android

Instructions for joining

Step 1
Step 1
If you haven’t already done so, you will need to download the COVID Symptom Study App and create a profile for yourself and for your child/children.
Step 2
Step 2
Once you have profiles ready for your child/children, go to “Edit Profiles” in the side navigation and select the profile you want to add to a School Bubble.
Step 3
Step 3
Tap on School Network - from here you will be able to select the school and bubble that your child belongs to. (If you can't see your child's school or bubble, please contact the headteacher and ask them to register here.)
Step 4
Step 4
After completing these steps, you will be able to view your School COVID Status Dashboard on your homescreen - this is where all the key information reported by other parents using the app in your child’s School Bubble will be shared.

Recording health and test results

What information you will receive

Please note that symptoms reported do not equate to confirmed COVID cases - we will invite parents of children with symptoms to test and once they report their results, we will share the test results with the School Bubble.

Frequently asked questions

How long will the warm-up period be before I start seeing information on reported cases and symptoms?
arrow
I forgot to report for my child for one day - what should I do?
arrow
Should my partner report for my child too via their app account?
arrow
What information will be shared with other parents?
arrow
What information will be shared with the school?
arrow
How will the school respond in the event of a positive COVID test in a student?
arrow
What do I do if my child tests positive for COVID?
arrow
What do I do if the app shows that someone in my child’s Bubble has tested positive for COVID?
arrow
What do I do if the app shows that someone else in my child’s Bubble is experiencing symptoms that may be linked to COVID?
arrow
My friend wants to use the COVID Symptom Study app for their child too, but their school currently does not offer it. How can they join?
arrow
What happens to my child’s data?
arrow
Note that if you have a query regarding a technical issue with the app, please email covid@joinzoe.com with your school name in the subject line.
Close

Get in touch

Please complete the reCAPTCHA and try again

Thank you

Your submission has been received
Oops! Something went wrong while submitting the form.